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Frequenty Asked Questions

How do I know which TEMPTU Foundation shade is right for me?

Use our easy Shade Finder to choose a foundation shade that is closest to your skin tone. To consult with one of our Beauty Experts, call us toll free at 1- 888-983-6788, Monday through Friday from 9am to 5:30pm PT, or chat with us live at www.temptu.com. We will be happy to assist you!

Shade Match Guarantee

Not a match? Try again - on us! If you feel your shade isn’t total perfection, we’ll exchange it absolutely free. Give us a call and we’ll work with you one-on-one to find you’re perfect match!

Are TEMPTU products oil-free and non-comedogenic?

Yes, TEMPTU AIRpod Foundations are oil-free and all AIRpod formulas are non-comedogenic, meaning they won’t clog your pores.

Do TEMPTU products contain SPF?

TEMPTU products do not have any SPF coverage. It is recommended to use an SPF before you apply TEMPTU Makeup.

Is TEMPTU AIRpod Makeup waterproof?

AIRpod makeup is waterproof and sweat-resistant.

Do I need to use a primer before applying TEMPTU foundations?

It depends on your skin concern. It’s recommended to use our Base Smooth & Matte primer for oily skin, enlarged pores or uneven skin texture. Apply the primer only to areas where needed. No need to apply all over your face.

Can I use my traditional makeup such as eye shadows and powders with TEMPTU AIRbrush Makeup?

Yes! Feel free to use any of your traditional makeup products on top of TEMPTU makeup.

TIP: Allow your AIRbrush Makeup to dry fully before adding any powders on top.

Does TEMPTU test on animals?

No, TEMPTU does not test on animals.

Are TEMPTU products gluten-free?

Yes! All TEMPTU products are gluten-free.

Is it safe for pregnant or lactating women to use TEMPTU Makeup?

TEMPTU has not been tested on pregnant or lactating women.  We recommend you check with your physician prior to use.

How long does each AIRpod™ last?

The longevity depends on what kind of coverage you prefer and how often you use the product. However, on average, the AIRpods last around 3 months.The shelf life of unused TEMPTU Makeup will last up to 2 years. Once opened, we recommend makeup is discarded after 1 year. Remember to shake well before each use.

My AIRpod™ is not working. How do I fix it?

If your AIRpod is not working or is spraying inconsistently, please visit our Pod Love page for tips and tricks. If you are still having trouble, please contact our Customer Care Team at 1-888-9TEMPTU (1-888-983-6788).

How can I reach someone at TEMPTU to help me with my system?

For any help with the AIRbrush Makeup System, call our Customer Care Team toll free at 1-888-9TEMPTU (1-888-983-6788). Our hours are from 7am-5:30pm PST, Monday - Friday.  You can also email us at customercare@temptu.com, or chat with us LIVE on www.temptu.com.

What if I have a question about my purchase?

For help with all concerns relating to your purchase, call our Customer Care Team toll free at 1-888-9TEMPTU (1-888-983-6788). Our hours are from 7:00am-5:30pm PT, Monday-Thursday and 7:00am-3:00pm on Friday. For more information on our shipping and returns policy, please visit www.temptu.com/shipping-and-returns. You can also email us at customercare@temptu.com, or chat with us LIVE on www.temptu.com.

 

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