Auto Replenishment Program

1)     What is TEMPTU’s Auto Replenishment?

Auto Replenishment is the most convenient way to receive your Airpod Foundation and never run out. We automatically send your Airpod Foundation based upon your chosen frequency. The program is easy to use and customizable, so you can make changes online whenever you need with each order, you save 15% and receive free shipping*.  

You always have complete control over your Auto Replenishment orders, and we send an email reminder 10 days before each order ships. You can change your delivery frequency, next order date, or quantity by visiting 'My Auto Replenishment' located within the My Account section. Changes to orders can be made any time within 24 hours of the next scheduled shipment date, and you can cancel at any time.

 

2)     How do I create a subscription for Auto Replenishment? 

Creating a subscription is easy; it can be done from the Airpod Foundation page, any Airbrush Makeup Kit page or while reviewing the items in the shopping cart. To subscribe, simply select the Auto Replenishment option, select your preferred delivery frequency, and then check out as normal.

 

3)     What will happen after I join Auto Replenishment? 

After you join Auto Replenishment, you will receive an email confirming your subscription.  This email will include a link to access your Auto Replenishment where you can manage your future orders, subscription items and subscription account information. 

We will place your Auto Replenishment orders automatically according to your selected frequency, and you will be billed on the day the order is shipped. Prior to each Auto Replenishment order, we will send you an email reminder. You will also receive email notifications regarding other important information related to your Auto Replenishment account, such as if your product is discontinued, if you cancel your subscription, or confirmation when an order is placed successfully.

 

4)     How do I make changes to my Auto Replenishment deliveries? 

Once you've subscribed, Auto Replenishment is easy to manage. You can change your next order date, skip an order, change your selected frequency, or cancel a subscription by visiting 'My Auto Replenishment' located in the 'My Account' section. Please allow for up to 24 hours for modifications or cancellations to be processed.

Change order date:

  • To change your order date, please visit the 'My Next order' tab under 'My Auto Replenishment' and click the 'Edit Date' link then select a new date for your order. This will change the order date for the entire order.
  • If the Auto Replenishment order contains multiple items, and you would only like to change the order date of a single item, please visit the 'My Auto Replenishment Items' tab and identify the individual item you would like to modify. Please click the 'Edit' link next to the frequency dropdown and select your desired next order date.

Skip a delivery:

  • To skip an Auto Replenishment order, please visit the ‘My Next Order’ tab, and click the ‘Skip Delivery’ button to skip the entire order.

Change shipment frequency:

  • To modify the delivery frequency for an Auto Replenishment item, please visit the ‘My Auto Replenishment Items’ tab. On this tab, the current delivery frequency is displayed next to each Auto Replenishment item in a drop down menu next to ‘Every’. To change the delivery frequency for an individual subscription item, simply click the arrow of the frequency drop down next to the Auto Replenishment item you would like to modify and select your next desired frequency from the drop down menu.

Cancel Subscription:

  • To cancel an Auto Replenishment item, please visit the ‘My Auto Replenishment Items’ tab and simply click the ‘Edit’ and then the ‘cancel’ link for the item you wish to cancel. You’ll be prompted to confirm this action and indicate your reason for cancelling. Once you’ve chosen ‘Cancel Now,’ your subscription will be canceled and no future orders will be placed. You will also receive an email notification confirming this. Please allow up to 24 hours for any modifications or cancellations to be processed.

 

5)    How do I make changes to my Auto Replenishment account information? 

To review or modify your Auto Replenishment account information, visit ‘My Auto Replenishment’ located within the 'My Account' section on our site. You can change your shipping address or payment information for an individual order or at the subscription item level, which is the default option and will affect all future orders.

To update your personal account information please select the 'My Next Order' tab.

  • To change your shipping information, please click the ‘Edit’ link located directly to the right of ‘Shipping Information’. Select a previous shipping address from the dropdown menu or create a new one to add to your account. This address will apply to all subscriptions and future orders unless otherwise noted.
  • To change your payment or billing information, please click the ‘Edit’ located directly to the right of ‘Billing Information’. Select a previous payment record and/or billing address from the dropdown menu or create new ones to add to your account. This information will apply to all subscriptions and future orders unless otherwise noted.

We kindly ask that you allow up to 24 hours for modifications or cancellations to be processed.

6)    What is the difference between the ‘My Next Order’ and ‘My Auto Replenishment Items’ tabs?  

The ‘My Next Order’ tab shows the details for your next scheduled order. An order may contain more than one individual item scheduled for Auto Replenishment if the items have the same order date, shipping address, billing address, and payment information.

The ‘My Auto Replenishment Items’ tab displays individual Auto Replenishment items and all associated details for that individual subscription including next order date, delivery frequency, quantity, shipping address, billing address, and payment information.

 

*Please note that the free shipping discount only applies to orders shipping within the United States, Puerto Rico, Guam & the Virgin Islands. Orders shipping to Canada are subject to additional shipping charges as outlined on ouShipping and Returns page.
 

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