Shipping policy
SHIPPING OPTIONS & CHARGES
You will receive an email confirmation once your order has been successfully placed that will include your order number. Orders can take up to 3 business days to be processed and shipped at this time. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information.
TEMPTU only accepts orders that are billed and shipped to locations in the United States and Canada (includes APO/FPO and U.S. Territories). Unfortunately, we are unable to ship to International addresses. Please see below for our detailed outline of shipping options.
U.S & U.S TERRITORIES (Includes Hawaii, Alaska, Puerto Rico, Guam & Virgin Islands) | Order Amount | Standard 5-7 days | Priority 3-4 days | Express 1-2 days |
---|---|---|---|---|
$0.00 - $50.00 | $7.95 | $11.95 | $24.95 | |
Over $50.00 | FREE | $15.95 | $29.95 | |
APO/FPO* | Order Amount | Standard 7-14 days | Priority | Express |
Any Amount | $11.95 | NA | NA | |
CANADA** | Order Amount | Standard 5-15 days | Priority 3-10 days | Express 1-5 days |
$0.00 - $50.00 | $15.95 | $21.95 | $26.95 | |
Over $50.00 | $18.95 | $24.95 | $29.95 | |
AUSTRALIA*** | Order Amount | Standard 2-5 days | ||
$0.00 - $50.00 | $26.95 | |||
Over $50.00 | $39.95 |
- Most orders are delivered within 5-7 business days.
- We offer free shipping on all orders over $50.00.
- Orders under $50.00 will be charged a flat rate of $7.95.
- Orders destined to Hawaii and Alaska will be delivered within 7-14 business days.
PRIORITY SERVICE
- Most orders are delivered within 3-4 business days.
- Orders under $50.00 will be charged a flat rate of $11.95.
- Orders over $50.00 will be charged a flat rate of $15.95.
- Orders destined to Hawaii and Alaska will be delivered within 5-7 business days.
EXPRESS SERVICE
- Most orders are delivered within 1-2 business days.
- Orders under $50.00 will be charged a flat rate of $24.95.
- Orders over $50.00 will be charged a flat rate of $29.95.
- Orders destined to Hawaii and Alaska will be delivered 3-4 business days.
*SHIPMENTS TO APO/FPO
- Orders being shipped to APO/FPO addresses will be sent via USPS standard delivery.
- Orders will be charged a flat rate of $11.95.
- Please allow 7-14 business days for delivery.
- We regret that we are unable to offer priority or express shipping methods to AFO/FPO addresses.
**SHIPMENTS TO CANADA
- Please allow for 5-15 business days for standard delivery.
- Please allow for 3-10 business days for priority delivery.
- Please allow for 1-5 business days for express delivery.
- Orders under $50.00 will be charged a flat rate of $15.95 via standard shipping method.
- Orders over $50.00 will be charged a flat rate of $18.95 via standard shipping method.
- Orders under $50.00 will be charged a flat rate of $21.95 via priority shipping method.
- Orders over $50.00 will be charged a flat rate of $24.95 via priority shipping method.
- Orders under $50.00 will be charged a flat rate of $26.95 via express shipping method.
- Orders over $50.00 will be charged a flat rate of $29.95 via express shipping method.
- Please note, shipments to Canada will be subject to import taxes, duties and customs fees, and are the responsibility of the recipient.
- All Canadian orders are processed in USD and at the current exchange rate.
***SHIPMENTS TO AUSTRALIA
- Please allow for 2-5 business days for standard delivery.
- Orders under $50.00 will be charged a flat rate of $26.95 via standard shipping method.
- Orders over $50.00 will be charged a flat rate of $39.95 via standard shipping method.
- Please note, shipments to Australia will be subject to import taxes, duties and customs fees, and are the responsibility of the recipient.
- All Australian orders are processed in USD and at the current exchange rate.
HAZARDOUS MATERIALS REGULATIONS
- Items considered Hazardous Materials (HAZMAT) including: Dura products above 1 oz., 70% Isopropyl alcohol above 4 oz., airbrush cleaning kits or a combination of products that contain alcohol are required by the U.S. Department of Transportation to be shipped by ground-only transport, due to air transport restrictions and regulations.
- We regret that we are unable to ship these items to Hawaii, Alaska, Puerto Rico, military addresses or international destinations.
- Please allow for 5-10 business days for delivery.
PLEASE NOTE
- Most orders are processed within 24-48 hours. We do our best to process within this timeframe.
- Orders placed on the weekends or holidays will be processed on the next business day.
- Orders are shipped Monday through Friday, (except major holidays).
- Orders to PO Boxes will be shipped via USPS Priority.
- Shipping fees are non-refundable.
- TEMPTU is not responsible for delivery delays due to unforeseen circumstances outside our responsible control such as severe weather, natural disasters, strikes, etc.