Shipping policy

SHIPPING OPTIONS & CHARGES

You will receive an email confirmation once your order has been successfully placed that will include your order number. Orders can take up to 3 business days to be processed and shipped at this time. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information.

TEMPTU only accepts orders that are billed and shipped to locations in the United States and Canada (includes APO/FPO and U.S. Territories). Unfortunately, we are unable to ship to International addresses. Please see below for our detailed outline of shipping options.

U.S & U.S TERRITORIES (Includes Hawaii, Alaska, Puerto Rico, Guam & Virgin Islands) Order Amount Standard 5-7 days Priority 3-4 days Express 1-2 days
$0.00 - $50.00 $7.95 $11.95 $24.95
Over $50.00 FREE $15.95 $29.95
APO/FPO* Order Amount Standard 7-14 days Priority Express
Any Amount $11.95 NA NA
CANADA** Order Amount Standard 5-15 days Priority 3-10 days Express 1-5 days
$0.00 - $50.00 $15.95 $21.95 $26.95
Over $50.00 $18.95 $24.95 $29.95
AUSTRALIA*** Order Amount Standard 2-5 days
$0.00 - $50.00 $26.95
Over $50.00 $39.95
STANDARD SERVICE
  • Most orders are delivered within 5-7 business days.
  • We offer free shipping on all orders over $50.00.
  • Orders under $50.00 will be charged a flat rate of $7.95.
  • Orders destined to Hawaii and Alaska will be delivered within 7-14 business days.

PRIORITY SERVICE

  • Most orders are delivered within 3-4 business days.
  • Orders under $50.00 will be charged a flat rate of $11.95.
  • Orders over $50.00 will be charged a flat rate of $15.95.
  • Orders destined to Hawaii and Alaska will be delivered within 5-7 business days.

EXPRESS SERVICE

  • Most orders are delivered within 1-2 business days.
  • Orders under $50.00 will be charged a flat rate of $24.95.
  • Orders over $50.00 will be charged a flat rate of $29.95.
  • Orders destined to Hawaii and Alaska will be delivered 3-4 business days.

*SHIPMENTS TO APO/FPO

  • Orders being shipped to APO/FPO addresses will be sent via USPS standard delivery.
  • Orders will be charged a flat rate of $11.95.
  • Please allow 7-14 business days for delivery.
  • We regret that we are unable to offer priority or express shipping methods to AFO/FPO addresses.

**SHIPMENTS TO CANADA

  • Please allow for 5-15 business days for standard delivery.
  • Please allow for 3-10 business days for priority delivery.
  • Please allow for 1-5 business days for express delivery.
  • Orders under $50.00 will be charged a flat rate of $15.95 via standard shipping method.
  • Orders over $50.00 will be charged a flat rate of $18.95 via standard shipping method.
  • Orders under $50.00 will be charged a flat rate of $21.95 via priority shipping method.
  • Orders over $50.00 will be charged a flat rate of $24.95 via priority shipping method.
  • Orders under $50.00 will be charged a flat rate of $26.95 via express shipping method.
  • Orders over $50.00 will be charged a flat rate of $29.95 via express shipping method.
  • Please note, shipments to Canada will be subject to import taxes, duties and customs fees, and are the responsibility of the recipient.
  • All Canadian orders are processed in USD and at the current exchange rate.

***SHIPMENTS TO AUSTRALIA

  • Please allow for 2-5 business days for standard delivery.
  • Orders under $50.00 will be charged a flat rate of $26.95 via standard shipping method.
  • Orders over $50.00 will be charged a flat rate of $39.95 via standard shipping method.
  • Please note, shipments to Australia will be subject to import taxes, duties and customs fees, and are the responsibility of the recipient.
  • All Australian orders are processed in USD and at the current exchange rate.

HAZARDOUS MATERIALS REGULATIONS

  • Items considered Hazardous Materials (HAZMAT) including: Dura products above 1 oz., 70% Isopropyl alcohol above 4 oz., airbrush cleaning kits or a combination of products that contain alcohol are required by the U.S. Department of Transportation to be shipped by ground-only transport, due to air transport restrictions and regulations.  
  • We regret that we are unable to ship these items to Hawaii, Alaska, Puerto Rico, military addresses or international destinations. 
  • Please allow for 5-10 business days for delivery. 

PLEASE NOTE

  • Most orders are processed within 24-48 hours. We do our best to process within this timeframe.
  • Orders placed on the weekends or holidays will be processed on the next business day.
  • Orders are shipped Monday through Friday, (except major holidays).
  • Orders to PO Boxes will be shipped via USPS Priority.
  • Shipping fees are non-refundable.
  • TEMPTU is not responsible for delivery delays due to unforeseen circumstances outside our responsible control such as severe weather, natural disasters, strikes, etc.