Refund policy

We are committed to providing you with the highest quality products. If, for any reason, you are not happy with your purchase from temptu.com/pro, you may return unopened or unused product for a full refund, excluding shipping fees. All returns must be made within 45 days of purchase. A 15% restock fee may apply for returned equipment. All TEMPTU equipment purchases include a one-year warranty described here.

To initiate a return, please contact our customer care team to obtain a return authorization. Please contact us via email at procustomercare@temptu.com or call 1-888-983-6788. Customer Care representatives are available Monday - Friday 9:30am - 6:00pm EST.

Please include your return authorization number on the outside of your return shipment. Returns will not be accepted without a return authorization.

Return shipping is the responsibility of the customer. TEMPTU is not responsible for any lost or stolen shipments. We recommend that you retain your tracking information.

We do not accept returns for products purchased through other retailers; please refer to that specific retailer for their return policy.