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Warranty

TEMPTU Air purchases include a two-year warrantly, all other TEMPTU equipment purchases include a one-year warranty as described below.

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Warranty on TEMPTU Air

At TEMPTU, Inc. (“TEMPTU”) we believe very strongly in our product quality and in our quality assurance processes. Every unit is subjected to rigorous inspection and test procedures to ensure it meets our exacting specifications. Defective products are extremely rare. We do, however, examine returned products to help us identify product and/or process improvements. Temptu hereby warrants to the original purchaser of this product that the product shall be free from defects in materials and workmanship and shall be merchantable and fit for its intended purpose under normal personal consumer use and service for a period of two (2) yearsafter the date of original purchase; provided, however, that such warranty shall not apply: (i) if the product has been modified, changed or altered; (ii) if the failure to perform is caused by the consumer, its agents or employees; (iii) the product used in a commercial (non-consumer) application; (iv) service has been performed on the product by any party other than a service provider expressly authorized by TEMPTU, (v) the product is damaged, worn or otherwise rendered inoperable through the action of the consumer .  If, within two (2) years after the date of the original purchase, consumer notifies TEMPTU, in writing, that the product purchased by consumer has not performed in accordance with this warranty, and consumer returns the non-performing Product to TEMPTU, postage prepaid, TEMPTU shall, at no additional charge to consumer, and as consumer’s sole and exclusive remedy, replace the non-performing product or refund the purchase price for the non-performing product.  TEMPTU, Inc., reserves the right to use reconditioned/refurbished parts to repair or replace a product.

 Warranty Limitations on TEMPTU Air

EXCEPT AS SPECIFICALLY SET FORTH ABOVE, THERE ARE NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCT, AND TEMPTU SPECIFICALLY DISCLAIMS ANY SUCH WARRANTIES.  THE IMPLIED WARRANTIES GRANTED HEREUNDER, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE FIRST TWO (2) YEARS IMMEDIATELY FOLLOWING THE ORIGINAL DATE OF PURCHASE. THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER AND IS PROVIDED IN LIEU OF ALL OTHER REMEDIES AND WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL TEMPTU BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT THAT IS FOUND TO BE DEFECTIVE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS TO THE FULL EXTENT THAT THESE DAMAGES MAY BE DISCLAIMED BY LAW.

Some states do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty so the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights that vary from state to state. To obtain warranty services or information please call or write to our customer service department. You will receive instructions on how to ship the product, at your expense, back to TEMPTU. To obtain service you must have registered online or by mail with TEMPTU or you must include a copy of your receipt and your name, phone number and mailing address inside your package.

To quickly and easily register your TEMPTU© Air or for further details concerning the two-year warranty, please visit www.temptu.com/warranty-submission or call 1-888-983-6788.

US PATENT:  8,091,802; 8,091,803; 8,091,804; 8,096,489; 9,056,324; 9,061,295 

Warranty on All Other TEMPTU Equipment

TEMPTU warrants, subject to the exclusions set forth below, that its S-One Compressor, TEMPTU Air Compressor, Airbrush Makeup System (“System”) 2.0, SP-35 Airbrush, SE-50 Airbrush, Pro Conversion Kit and Airpod gun shall be free from defects in materials and workmanship under normal consumer conditions of use for a period of one year from the date of purchase from an authorized reseller. Proof of purchase is required. TEMPTU, at its option, will at no charge repair, replace, or refund the purchase price of any system that does not comply with this warranty. TEMPTU Inc. reserves the right to use reconditioned/ refurbished parts to repair or replace a system. Defects or damages that result from the following, which are not the fault of TEMPTU, shall not be covered. These include: improper operation storage, misuse or abuse, accident, neglect or physical damage, abnormal or commercial use, contact with water, unauthorized service, unauthorized modification of the system or its parts in any way, or other acts.

TEMPTU will provide a prepaid shipping label for systems that require repair if covered under 1 year warranty.

Replacements

In the unlikely event that you would need replacement products sent to you, TEMPTU will send all products free of charge (while still covered under Warranty) to Continental U.S. addresses ONLY. If you live outside of the U.S., you will be responsible for the shipping charges to your location. A charge for replacement components may be added if the owner is at fault including but not limited to:

  • Compressor was dropped
  • Air hose was melted by hot object, pet has chewed a hole
  • Airpod gun was broken by not pushing release button
  • Adapter prongs were bent
  • Airpods were tampered with (valve removed, needle broken); and/or
  • Airpod gun tail has been broken
  • Airbrush needle, nozzle, and needle cap
  • Airbrush parts that have been lost 

Warranty Limitations on All Other TEMPTU Equipment

Any implied warranties, including warranties of merchantability and fitness for a particular purpose, shall be limited to the 1 year duration of this limited warranty. The repair, replacement or refund as provided under this express limited warranty is the exclusive remedy of the consumer and is provided in lieu of all other warranties, express or implied. In no event shall TEMPTU be liable, whether in contract or tort (including negligence), for damages in excess of the purchase price of the system, or for any direct, incidental special or consequential damages of any kind, or loss to the full extent that these damages may be disclaimed by law.

Some states do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty; thus, the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights and you may have other rights that vary from state to state.

To obtain warranty services or information, please call our Customer Care Team Monday - Friday 7am - 5:30pm PST at 1-888-983-6788. You will receive a return authorization number along with instructions on how to ship the system back to TEMPTU.

Your return authorization number must be notated on the outside of your return package. 

TEMPTU is not responsible for any lost or missing packages. Please retain all shipment tracking information.

 

Last Updated: August 2015

 

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